Mt. Carmel Public Utility is making significant progress on system upgrades and new technology for customers.
During Monday’s county board meeting, MCPU President David James reported that the utility is now more than 99 percent deployed on its advanced metering infrastructure for electric service. On the gas side, he says the project is about 60 percent complete.
James also shared that MCPU is working toward launching interactive outage maps, which would be available on the utility’s website and Facebook page. The feature is designed to give customers real-time information during service interruptions.
He says as technology continues to advance, the utility is excited about new tools that will improve service and communication with customers moving forward.