Wabash General Hospital is taking a step forward in technology, as its Board of Directors approved the use of artificial intelligence to improve patient care and efficiency.
During Monday evening’s meeting, hospital officials outlined plans to adopt DAX AI, a Microsoft Copilot-based system that integrates with the hospital’s Epic medical records platform. The technology uses “ambient listening” to automatically document patient visits, allowing physicians to focus more on face-to-face interaction rather than typing notes.
Hospital leaders say the system will reduce after-hours paperwork—often referred to as “pajama time”—by about 24 percent, while also allowing providers to see more patients each month.
Officials emphasized the move is not intended to replace staff, but to shift duties toward more patient-facing roles and improve overall workflow.
The system has been piloted for several months with six providers, who reported positive results.
The board unanimously approved moving forward with the technology, with a cost of about 595 dollars per provider, per month.