Wabash General Hospital was honored by NRC Health as a recipient of its 2020 Excellence Award, which recognizes top-performing hospitals and health systems in overall patient-satisfaction ratings.

This year’s elite award winners all exhibit an exceptional commitment to improving the care experience, and have earned top satisfaction ratings from patients and their families. Their desire to better understand patient needs, and their aspiration to design experiences that inspire loyalty, embody the NRC Health mission to bring human understanding to healthcare. Winners were selected from the extensive database of NRC Health hospital clients for their performance over the last four quarters. Wabash General Hospital was selected for its first-place ranking in Excellence of Patient Experience of small hospitals (hospitals under 100 beds).

“We are proud to recognize another year of Excellence Award winners, all of whom have shown an unrelenting commitment to their patients over the last year,” said Helen Hrdy, Chief Growth Officer at NRC Health. “Despite the pandemic, these healthcare organizations have continued to deliver exceptional results—and we are so impressed by their passion to make the care experience better for everyone involved. Congratulations, Wabash General Hospital, for this well-deserved award.”

WGH’s President & CEO Karissa Turner stated, “We strive to provide high-quality, cost effective health care to enhance the quality of life for Wabash County and surrounding communities. Our “people you know, helping people you love” motto is our focus and dedication to make sure you receive personalized health care with a loving, compassionate staff to service you and your loved ones. I am proud of the WGH leadership, staff, and medical staff for their commitment to work as a team striving to deliver excellent care to our service area. We are very blessed to have such a great group of individuals working for WGH. We could not expect anything better!”

For nearly four decades, NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses, and staff. Excellence Award winners were publicly announced on Monday, August 24, during the virtual 26th Annual NRC Health Symposium.